Privacy Policy

Effective Date: June 30, 2026

At Vantrex Bio (“Vantrex Bio,” “we,” “our,” or “us“), we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name

• Email address

• Billing address

• Shipping address

• Phone number

• Payment information (processed securely by third-party payment providers)

• Company or institution name (if provided)

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of access

• Referring website

• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Verify transactions and prevent fraud.

• Provide customer support.

• Communicate about your orders.

• Respond to inquiries.

• Improve our website, products, and services.

• Send promotional emails and newsletters (only if you have opted in).

• Comply with legal obligations.

Payment Information

We do not store or have direct access to your complete payment card information.

Payments are securely processed through trusted third-party payment processors that use industry-standard encryption and security measures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Analyze website traffic.

• Enhance user experience.

• Support marketing and advertising efforts.

You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

• Payment processors

• Shipping and logistics providers

• Website hosting providers

• Analytics services

• Email communication providers

• Government authorities when required by law

These service providers are permitted to use your information only to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders.

• Maintain business records.

• Comply with legal obligations.

• Resolve disputes.

• Enforce our agreements.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your information.

• Restrict or object to certain processing.

• Withdraw consent for marketing communications.

• Request a copy of your personal data where applicable.

To exercise any of these rights, please contact us using the information provided below.

Marketing Communications

If you subscribe to our mailing list, we may send promotional emails about products, research updates, and company news.

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and products are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.

International Users

If you access our website from outside the country in which our business operates, your information may be transferred to and processed in jurisdictions where data protection laws may differ from those in your location.

By using our website, you consent to such transfers where permitted by applicable law.

Research Use Disclaimer

Products sold by Vantrex Bio are intended for laboratory research purposes only. They are not intended for human consumption, medical treatment, veterinary use, or diagnostic purposes. Customers are responsible for ensuring compliance with all applicable laws and regulations in their jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on the Vantrex Bio website.